How Do I Get Started
Telehealth for New and Existing Clients
As local, state, and federal agencies provide mandates in response to COVID-19 (Corona Virus), telehealth services continue to prove a safe and secure alternative to in-person health services.
Aegis Wellness Center is committed to continuing to provide services and stay up to date with all required and recommended safety precautions. To help our community we are currently providing telehealth services.
Frequently Asked Questions
What is telehealth?
Telehealth describes the video-conference option of meeting with your counselor for your appointment by using your smart phone, tablet, or any webcam equipped laptop/desktop.
Why are so many people using it?
For years telehealth has been a way for clients to reach a counselor without having to leave their home or office. This convenient option saves on time and travel costs for you, the client.
How secure is it?
Aegis Wellness Center provides HIPPA compliant video-therapy services using bank-grade level encryption for private and confidential sessions.
Do I need to purchase equipment?
As long as you have a smartphone, tablet, or webcam equipped laptop/desktop your good to go! If using your smartphone, you'll need to download the free app 'Telehealth by Simple Practice' and a link will be sent to you by your counselor giving you private and secure access to your scheduled appointment.
Can I find out more about your telehealth services?
Absolutely! Included in your initial intake forms are consent forms that provide information on our telehealth services. Before your first appointment your counselor will be available for a 15 minute video test call to walk you through the process. For more info on the platform we use, Simple Practice, click on the the guide link below to download a PDF providing more information.
How To Reach Us
Let's connect and talk about next steps by calling 512-831-7008 or completing the 'Contact Form' below. Please note that our office is open by appointment only and we will respond to requests within 1 business day.
We offer appointments Monday-Friday 8AM-7PM. Once an appointment has been confirmed, you will receive an email link to complete your intake paperwork in the Client Portal prior to your first appointment.
For crisis services, please contact the following 24/7 resources:
Integral Care 512-472-HELP (4357)
National Suicide Prevention Lifeline 1-800-273-8255
We look forward to working together to craft the next chapter in your life story!